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ATTENTION Hotmail and MSN users:
We have received reports that Hotmail and MSN may be incorrectly
filing email messages from TundraBall to either your Junk Mail or
Spam folder. We have contacted Hotmail and MSN about this issue and
they have replied by saying they use various mechanism to determine
if a mail message is indeed Spam or Junk. However, they will not
disclose to us the reasons that mail from TundraBall is categorized as
such. The only recommendation they offered is ensure that you add
tundraball.com to your safe list so that mail will hopefully arrive
in your inbox. We apologize for any inconvenience this may cause but
we have no options on our side to fix the problem. If you are experiencing
these issues, we encourage you to contact MSN or Hotmail directly.
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